5 Things to Consider When Sending Customer Emails

typing on laptop

As part of creating an exceptional customer experience, you have to ensure that you are communicating with your customers in a timely manner. This goes without saying that you have to keep your customer emails straightforward, relevant and interesting. Modern consumers are extremely savvy when it comes to messages that come through their inboxes, and […]

Amazon Seller Feedback Tool: Tips for Managing Seller Feedback Better

amazon seller reporting tools

Effectively managing customer feedback is one of the many responsibilities for anyone with an Amazon seller account. It is also one of the most time-consuming tasks. However, it is only when you make the most of customer feedback can you truly understand your customers’ needs and concerns. Besides accumulating feedback, you also have to manage […]