SellerMobile is a powerful data-driven software solution, created to help Amazon sellers streamline and scale their eCommerce businesses. We offer a wide range of mobile and web-based tools to manage your Amazon stores. Our tools include: inventory and restock management, automated pricing, sales and lost sales analysis, buyer-seller messaging, advanced notifications, and more. SellerMobile was created for eCommerce businesses looking to scale their revenue and grow their brand. The company is headquartered in Carrollton, Texas.
Your data is absolutely safe with us. Your security is of paramount importance to us. We are PCI-Compliant and an Authorized Provider with Amazon. Here are a few of the security measures SellerMobile takes:
256-bit SSL encryption
Twice daily backups of the SellerMobile database
Redundant servers with redundant load balancers
Off-site data backups to protect against local disruptions
Note: your item costs, shipping costs, and supplier details are never shared with anyone including Amazon.
Not at all! SellerMobile is user-friendly and easy to understand, but we show you a lot of helpful data.
We highly recommend you signup for a free one-on-one demo with a customer support rep to get any of your initial questions answered. We also have a few video demonstrations and articles to answer any questions you may have.
Creating an account is simple and takes less than 2 minutes. Once your SellerMobile account is created, you will need to give the software permission to access your Amazon Seller Central account via an API. The steps are simple, and we will walk you through it during the signup process.
We welcome anyone who is a consultant, blogger, seller, or has an audience to become a part of our affiliate program. We offer generous re-occurring commissions. Please see our affiliate page in the bottom menu.
SellerMobile is designed for several mobile and desktop web browsers. It is most heavily tested on Chrome, Firefox and both PC and Mac browsers. It is also available on iOS and Android mobile apps.
Currently, SellerMobile integrates with 17 Amazon marketplaces. We are working on adding additional integrations. Please reach out if you are looking for a specific solution for your eCommerce business.
Yes! You can access our full suite of features and tools in the subscription from any computer and any device. Our mobile app can also send you notifications on your hand-held / smart phone (or devices such as an iPad) with important account updates. You can set these notifications when you download the iOS or android mobile app.
You can connect one Amazon store to 1 Sellermobile account.
If you are selling in multiple marketplaces within that store, you can utilize the Global Dashboard to give you aggerate data across all marketplaces.
If you have multiple Amazon stores, you can utilize our Enterprise Dashboard, to give you aggerate data across all your Amazon businesses. SellerMobile requires you to integrate all your Amazon businesses into SellerMobile. Enterprise accounts may qualify for special discounts depending on the plan you select.
If you may have signed up for SellerMobile in the past or are receiving this error message, please contact us for further assistance.
You can email us your Amazon seller ID, and we can locate your previously created account.
We are continuously updating our software to provide you with an unbeatable product. You will receive emails when we have software updates. We also have a What’s New section on the left menu of the software with all our major updates.
We are available on the phone from 9:30 AM to 6 PM CST from Monday to Friday. You may contact us via email (email@example.com) anytime, and we will respond within one business day.
You can call us at 1.888.786.1512, text us at 786.496.2654 or email us at firstname.lastname@example.org. We also have a live chat service you can use when you are on our web app during normal business hours.
When you first sign up with SellerMobile your account executive will contact you within 24 hours. If you do not receive an email or have misplaced your account executive’s information, you can contact our support team via phone (1.888.786.1512) or email (email@example.com) for assistance.
At the top of every page, you will see a ‘help’ button this includes frequently asked questions about the software. You can also schedule a ‘demo’ with your account executive whenever you want additional training. We recommend that you utilize this option to learn about all the tools SellerMobile has to offer.
Yes. We have an amazing customer support staff available on the phone from 8 AM to 6 PM CST from Monday to Friday. If we miss you, or you call us during non-business hours, we will get back to you within one business day. You can also contact your account executive directly, call our toll-free number, email us or chat with us live when you need support.
SellerMobile’s refund policy can be found under the “Terms and Conditions”. It states that: “You may cancel your subscription with SellerMobile at any time by logging into the Web Application or sending an email at firstname.lastname@example.org at least two days before the renewal date. If you have questions, please contact our support team.