5 Things to Consider When Sending Customer Emails

As part of creating an exceptional customer experience, you have to ensure that you are communicating with your customers in a timely manner. This goes without saying that you have to keep your customer emails straightforward, relevant and interesting. Modern consumers are extremely savvy when it comes to messages that come through their inboxes, and […]

Amazon Seller Feedback Tool: Tips for Managing Seller Feedback Better

amazon seller reporting tools

Effectively managing customer feedback is one of the many responsibilities for anyone with an Amazon seller account. It is also one of the most time-consuming tasks. However, it is only when you make the most of customer feedback can you truly understand your customers’ needs and concerns. Besides accumulating feedback, you also have to manage […]

Dealing with Negative Seller Feedback on Amazon

Negative Feedback

Negative feedback is commonplace when it comes to being an online seller. Even with your greatest efforts, there will always be one or two or maybe groups of customers who might not be satisfied with your service or how you do your business. Responding negatively into their opinions about you and your product is usually […]