Amazon’s Fulfillment by Amazon (FBA) changed the game for online retailers back in 2006, enabling merchants to easily access a stable, existing logistics infrastructure. Now since its launch in 2020, Walmart’s own Walmart Fulfillment Service (WFS) has taken on Amazon’s monopoly on fulfillment services and grown steadily to challenge the competition. WFS has proven to be a smart solution for sellers, deploying continuous marketplace improvements, while posting massive growth figures.
However, FBA continues to be a far more accessible solution than WFS, allowing sellers consistent access to high-quality fulfillment services. Before you get started on WFS, you must undergo a thorough evaluation, which can make for a lengthy, complicated process. Furthermore, FBA offers more flexibility in terms of shipment weight, product dimensions, and restrictions than WFS offers.
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Both FBA and WFS services have numerous similarities and come with a host of features that offer businesses a specific e-commerce marketplace experience. This post will help you, as an online retailer, to see if you can benefit from using both.
What is a Fulfillment Service?
A fulfillment service, in the context of e-commerce, refers to a third-party logistics (3PL) provider that handles order processing and delivery. The services may also include inventory storage, packing, and shipping. Such a service is extremely important for sellers who do not have the infrastructure for storage or packaging.
Similarities Between WFS and FBA
Both Walmart and Amazon offer exceptional order fulfillment that is fast and equipped with a vast network. All a seller needs to do is store their products at fulfillment locations and let Amazon and Walmart take care of the rest. This arrangement greatly improves turnaround times and enables same-day delivery consistently. Additionally, both services have reliable customer support which can deal with the majority of complaints and issues that customers may encounter. This can help sellers save time and dedicate focus to critical matters that accompany running a business and the daily issues presented. FBA and WFS also make dealing with returns a breeze by handling everything from requests to labels.
Differences Between WFS and FBA
The benefits that WFS and FBA provide are quite distinct. With FBA, it is much easier to get started while WFS has strict